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FAQ

We strive to serve you with excellence!   We believe you'll love the results, and we look forward to you experiencing our outstanding products! We believe in fast, friendly, accurate service. If we have not put a smile on your face, please let us know! We are here to help you achieve the results you hope to see!

Need Help? Feel free to email us at:  [email protected]


Ordering Questions:  Order Info

Product Questions:  Product FAQ

Where do I start?  Our Helpful Where Do I Start Page

See our INFO TAB on our Home Page for all kinds of information on what makes our products special, and the science behind them!
GreatNewSkin Home

See before and after pictures: Real Life Results

See some of our favorite customer's stories:  Your Stories

See our story:  Our Story

See our news:   News

See our Blog for the latest in skin care news!  Anti-Aging News


Is my Credit Card Purchase secure?
Yes, all Payments are processed by Shopify Payments or PayPal.  Shopify is a certified level 1 PCI DSS compliant ecommerce system (the highest security rating for credit card processing).

 

OFFICE HOURS
Tuesdays - Thursdays 10-4pm MST and Fridays 10-noon MST
Our office is closed Saturday, Sunday and Monday, as well as all US holidays.

Why did my post, or review disappear?
greatnewskin.com, greatnewskin.us reserves the right to remove any post, product review, or public comment made on this site, or any social media site connected with greatnewskin.com, greatnewskin.us that it deems inappropriate, or suspicious.

Will I receive a notice when my order ships and tracking information?
Yes, you will receive an email with your tracking information when your order ships to the email address of payment. International customers: Please note, greatnewskin.com, greatnewskin.us are not responsible for your order once it has been accepted, by the carrier, standard US carrier laws apply. greatnewskin.com, greatnewskin.us is not responsible for delays due to customs entry, or damages that may occur during transit.

I would like to send you a before and after picture!
We would love to have a before and after photo(s) of your story! Please read our Terms and Conditions page to ensure that you agree with our Terms of Acceptance. 

What is your return policy?

We strive to serve our customers with excellence, and we recognize that although uncommon, there may be a time when you may need to return your purchase.  However, at this time, please note, all sales are final. 


CONTACT INFO

GreatNewSkin is an online store.  We are known for our personal service, and are here to help you achieve results! Please email us with questions. 
Email Us:  [email protected]

 OFFICE HOURS

Tuesdays - Thursdays 10-4pm MST and Fridays 10-noon MST
Our office is closed Saturday, Sunday and Monday, as well as all US holidays.

GreatNew Skin US
1067 E. US Hwy 24
Attn:  A. Merwin
Woodland Park, CO 80863

 

Unauthorized Resellers

GreatNewSkin US and NaturDerm, Inc. do not offer a manufacturer’s limited warranty, nor can we vouch for the authenticity of products purchased from anyone who is not an authorized reseller of NaturDerm products. GreatNewSkin US and NaturDerm, Inc. are not able to verify everyone who is not an authorized reseller of NaturDerm products.

 

Disclaimer:
The information contained herein is for cosmetic educational purposes only. It is not to be used for the purpose of treatment, or diagnosis. People with medical or skin conditions should consult with their health-care professional before use. For adult or adult-supervised use. For external use only. Reproduction of this page, use, or links in any form are not permitted. All Intellectual Property, images, information, and/or trademarks on this page are copyright protected. NaturDerm, Inc., GreatNewSkin, ABABA Products, LLC., nor any product line we offer makes no claims, diagnosis, or recommendation for treatment. No intention is given or implied that any product use removes scars or stretch marks. We state only what our customers have shared with us by testimonial, or photo. All testimonials, and photos are personal testimonies of actual product users. Individual results may vary, and depend upon the use of the individual. These comments are not approved by the US-FDA and are intended for informational purposes only. NaturDerm, Inc., GreatNewSkin, ABABA Products, LLC., bears no responsibility for the use of information provided herein. The US-FDA has not evaluated any statement made herein, No liability is to be taken by NaturDerm, Inc. or any of its employees, or subsidiaries for any complications arising from any use or misuse or otherwise of any product, or information. Copyright protected. All Rights Reserved. 1998 -forward NaturDerm, Inc., GreatNewSkin, ABABA Products, LLC.